Beyond Retail is an award-winning multi-website online retailer offering bathroom, kitchen and heating products to Britain’s homeowners and tradespeople. Over 8 million people visit our websites (Drench, Tap Warehouse and Only Radiators) each year, and we’re on a mission to help create well-designed homes that look great, feel special, and positively impact people's everyday lives. We’re a little over 10 years old now, and in that short time, we’ve accelerated from zero to £50m/year revenue, won local and national awards, and grown to 150-plus people.
The Category Merchandiser will be responsible for developing and growing our product categories, contributing to Beyond Retail's overall growth to become the biggest and best online retailer in our industry. Reporting to the Online Trading Manager, they will be responsible for on-site product merchandising within their product categories. Using their deep product knowledge and customer insight, they will contribute to the growth of sales in their categories by directly impacting the on-site customer journey and experience.
What you’ll be doing:.
- Collating product data from our suppliers using an array of source material (data sheets, spreadsheets, brochures)
- Working with suppliers to optimise the NPI data gathering process
- Using attention to detail & product knowledge to ensure that attribute data is accurate
- Using PIM to ensure all relevant data is completed
- Working closely with Buyers to fully understand launch briefs, sourcing, and Commercial impact and implications
- Gaining experience to aid with product structure suggestions
- Responsible for planning and creating new PIM families and variant axis
- Collating collected resources to share with Merchandising & Product Content Executive to aid in the completion of their part in the NPI process
- Responsible for the upkeep and accuracy of our product catalog
- Actioning data pack changes from suppliers
- Identifying new attribute data opportunities and sourcing this data from our suppliers
- Working with Buyers and the Merchandising team to action consolidations of product listings
- Optimising supplier data spreadsheets
- In house data spreadsheets for suppliers to fill out
- Working with suppliers that use a PIM to transfer their information into our system
- Awareness of PIM function releases
- Utilising sandbox environment to test new ways of working
- Understanding PIM functions and upskilling using the Akeneo Akademy to ensure efficient use of PIM
- Assist the wider buying team to gather data for projects
- Working on tasks/projects with the buying Roadmap
- You will have individual accountability and ownership of set processes whereby you will have the following expectations:
- Your process is executed by you as regularly as required
- You’ll review the process on a monthly basis to look at where improvements can be made, which could include:
- Reviewing process failures and putting in place safety nets to prevent them happening again
- Company wide training to improve the input into the process
- Requesting or making amendments to spreadsheets to streamline processes
- Updating documentation regularly to ensure it accurately reflects the process from start to finish in case of illness, holiday and general support during busy periods
- Communicating change of process across the department and company where appropriate
- Performing common sense checks on your process to make sure you’ve captured any potential future process failures, checking formulas errors, checking reporting errors
Who we're looking for:
- Attention to detail – ensuring accurate, high-quality product data
- Strong Excel & data handling skills – managing and cleaning large datasets
- PIM system knowledge (or willingness to learn)
- Product & commercial awareness – understanding how data impacts sales and customer experience
- Stakeholder communication – working with suppliers, buyers, and internal teams
- Organisation & time management – handling multiple products and deadlines
- Process improvement mindset
- Analytical & problem-solving skills
What we can offer you:
- Flexible working hours — we work 40 hours per week, typically starting and finishing between 8 am and 6:30 pm Monday to Friday
- Generous annual leave
- All the tech you need + remote working budget for setting up your home office
- A fantastic office, or the flexibility to work at home
- A company-wide commitment to learning and development
- A friendly, customer-focused environment built on teamwork, collaboration, ownership, and transparency
- Team and company-wide social events
- No corporate dress code