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We're Hiring

Sales Consultant

Ready to join a new generation of salespeople?

£20k basic salary (£25k – £28k on target earnings in your first year)

Beyond Retail is an award-winning multi-website online retailer offering bathroom, kitchen and heating products to retail and trade customers. Over 8 million people visit our websites each year, benefiting from keen pricing, design-led products, top class service and continuous investment in technology.

In a competitive marketplace, only the best survive. Technology is transforming retail, and the customers in our marketplace look online to research, get ideas and – increasingly – make a purchase. We think that we’re still only at the cusp of far-reaching technology-driven change in people’s social and purchasing behaviour, and we too are changing and adapting as we continue to grow at a rapid pace.

Cold calling is dead...

We’re looking for people with the ability to maximise on a constant stream of hot and warm leads, up-sell products by offering first-class advice and customer service through e-mail & Live Chat, whilst always doing the right thing by the customer.

If you would like to ride the wave of change and get on board with a new generation of salespeople, working as part of a distributed team with colleagues working from around the UK, then we would very much like to hear from you.

 

What will you be doing?

  • Delivering a great customer experience by helping our customers find the right products and offering expert advice.
  • We sell technical, complex products, so you will need to be willing to learn - a lot!
  • Making a strong contribution to the team goals and company objectives
  • Pursuing up-selling or cross-selling opportunities

 

We are looking for people who:

  • are computer literate and will be comfortable with using a range of IT systems, tools & applications - this is essential
  • have excellent written communication skills, both spelling and grammar - this is essential and will be assessed
  • have experience working within the KBB industry - this is desirable but not essential
  • have experience in a similar sales role - this is desirable but not essential
  • want to learn and develop themselves - self-development is important to us
  • are both willing and able to learn all about our many products and apply that knowledge to their role
  • are driven to suggest process improvements - tell us, we will listen
  • are open to feedback and willing to listen

 

In return for your hard work, we can offer you:

  • Fantastic earning potential with an uncapped bonus scheme
  • No cold calling - ever!
  • Flexible working hours - we work 40 hours per week typically starting and finishing between 8am and 6pm
  • Very flexible home-working arrangements - including a budget to set up your home office!
  • Opportunities for career progression as we continue to grow
  • A friendly, customer-focused environment built on teamwork, collaboration, ownership and transparency
  • Stylish and comfortable refurbished offices with a variety of creativity friendly workspaces - free parking and bike storage too!
  • Team & company-wide social events
  • Informal dress code
  • A company-wide commitment to learning & development
  • Many more excellent benefits!

 

Our values

Everything we do is shaped by our ten core values. These inform the foundations of our relationships with customers and each other but they also shape how we measure and reward the performance of our colleagues. Simply put, success is not about who you are or how loud you shout, but about the impact you make and what you do. We encourage doing rather than dreaming – if you have an idea, speak up and we will listen! Everyone’s opinion matters and any suggestions are welcomed.

 

Our Diversity

We aim to foster a culture where individuals of all backgrounds feel confident in bringing their whole selves to work, feel included and their talents are nurtured, empowering them to contribute fully to our vision and goals.

 

Work is not a place; it is what you do…

We believe the future of work is about flexibility. Not everyone does their best work from an office, and not everyone wants to work from home exclusively. Our employees can choose to work flexibly either from home or in our office. 

To demonstrate our commitment to this, we have a fantastic Home Working Support Scheme! We want to ensure that those who do choose to work from home can still work in the best possible environment, and are not left out of pocket. 

In a nutshell, we offer:

  • A one-off allowance of £500 for you to set up your home office
  • A monthly ‘top-up’ to cover any additional WFH costs (eg: utilities, equipment maintenance etc)

 

Current Covid Adjustments

For the safety of those who visit our office, the following actions we have taken include:

  • Sanitiser stations are installed at various points around the office, including entrances, exits and desks. Hand soap is available at all sinks & basins
  • Social distancing is being adhered to in all areas of the offices
  • Desks in the office have been arranged to adhere to social distancing guidance and cleaning wipes have been provided
  • Frequent cleaning and disinfection of touchpoints (eg: door handles)